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Perfect Air

Designing, engineering, implementing & calibrating gas detection systems across Australia in partnership with MSR Electronic, Germany.

+61 456 555 192sales@perfectair.com.auMelbourne, Victoria, Australia

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© 2026 Perfect Air Instruments Pty Ltd. All rights reserved.

Melbourne, VIC, Australia · ABN 00 000 000 000

Technical Support

Expert help for your gas detection systems

From product selection to calibration and maintenance — our Melbourne team supports sites across Australia with 15+ active products in our catalogue.

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Contact Channels

How to reach our team

Choose the channel that suits your enquiry — we support engineers, safety officers, and operations teams nationwide.

Phone support

+61 456 555 192

Speak with our team about specifications, installations, and urgent site issues.

Email enquiries

sales@perfectair.com.au

Send drawings, sensor lists, or compliance questions and we will respond within one business day.

Business hours

Mon–Fri, 8:30am–5:30pm AEST

Melbourne-based support with nationwide coverage for maintenance and calibration programs.

Common Questions

Frequently asked questions

Quick answers to the support topics we handle most often.

How quickly can you respond to a support request?

We aim to respond to all enquiries within one business day. Urgent site issues can be escalated by phone during business hours.

Do you provide on-site calibration and maintenance?

Yes. We service clients across NSW, Victoria, South Australia, and Western Australia with scheduled maintenance and calibration visits.

Can we swap pre-calibrated sensors ourselves?

Many MSR systems support plug-and-play sensor swaps. Our team can advise on the right program for your site and equipment.

Which product documentation is available?

Datasheets, installation notes, and application guidance are available on request. Reference the product page or contact us with your model number.

Product Help

Need details on a specific instrument?

Browse our product catalogue or request a quote with your site requirements.

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Looking for honest and reliable services?

Book a consultation with our gas detection experts. We provide tailored solutions for any industry across Australia.

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